QuickX Courier Service
Effective Date: 26/03/2025
Welcome to QuickX! Your privacy is important to us. This Privacy Policy explains how QuickX ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and mobile application.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
Name, email address, phone number
Billing and shipping address
Payment details (processed through third-party payment gateways)
1.2 Non-Personal Information
Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent on the app, clicks)
Location data (with user permission for courier tracking)
1.3 Information from Third Parties
Social media logins (if applicable)
Information from business partners and service providers
2. How We Use Your Information
We use your information for the following purposes:
To provide courier services and process orders
To verify user identity and prevent fraud
To improve our website and app functionality
To send notifications and updates about deliveries
To offer customer support and resolve issues
To comply with legal obligations
To personalize user experience and provide tailored recommendations
To analyze trends and optimize business operations
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
Service Providers (e.g., payment processors, logistics partners)
Legal Authorities (if required by law or in response to legal requests)
Business Partners (for promotions or third-party integrations, with your consent)
Affiliates and Successors (in case of mergers, acquisitions, or business restructuring)
4. Data Security
We implement security measures to protect your personal data, including encryption, secure servers, and access controls. However, no online service is completely secure, and we cannot guarantee absolute protection.
We encourage users to keep their login credentials safe and to report any suspicious activities.
5. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Restrict processing of your data (subject to legal limitations)
Withdraw consent for location tracking
Request a copy of the personal data we store
To exercise your rights, contact us at info@quickx.co.in. We will respond within a reasonable timeframe.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.
Types of cookies we use:
Essential Cookies: Required for core functionality
Analytical Cookies: Used to analyze user behavior and improve services
Marketing Cookies: Used for personalized ads and promotions
You can opt out of certain cookies by adjusting your device settings.
7. Third-Party Links
Our website or app may contain links to third-party sites. We are not responsible for their privacy policies or content. We recommend reviewing their policies before providing any personal information.
8. Children’s Privacy
QuickX does not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us, and we will take appropriate steps to delete the information.
9. International Data Transfers
If you access our services from outside [Insert Country], your data may be transferred to, stored, and processed in a country with different data protection laws. By using our services, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly.
If significant changes occur, we will notify users through email or app notifications.
11. Contact Us
For questions about this Privacy Policy, please contact us at:
QuickX Courier Service
Email: info@quickx.co.in